For Brokers
Stop chasing permits. Start seeing the trip.
You book the load and send the rate confirmation — then visibility disappears. HeavyHaul Agent gives every oversize load you broker its own permit workspace, so you see the operational side without controlling carrier operations.
The broker's problem today
After the load is tendered, you're managing the customer with incomplete information.
- Are the permits complete — every state on the route?
- What do the permits say about curfews and travel hours?
- Are escorts required, and are they booked?
- Does the permit match the actual load dimensions?
- Can the driver legally move today?
- Is the delay a permit issue, an escort issue, a route issue — or nobody told you?
Every one of those answers costs a phone call and a wait. The shipper is asking you — and you're asking the carrier. In oversize freight, uncertainty is risk.
The broker-initiated trip
You don't wait for the carrier to get organized. You start the workspace.
The rate confirmation is your document — and it's the anchor that starts the trip. Here's the whole flow:
Create a trip request
One button from your dashboard. Upload the rate confirmation — pickup, delivery, commodity, dates, and dimensions give the trip its context.
Invite the dispatcher
Enter the dispatcher's email and send the collaboration request. They get a clear operational request tied to a real load — not a random signup link.
Add your notes
"Please upload all permits once available." "Driver must be added before pickup." Your instructions travel with the trip.
Watch the status
See whether your request was sent, viewed, accepted, or declined — and whether permits have arrived. No more chasing updates.
Upload permits yourself
Already have the permits? You're never blocked waiting for the dispatcher — upload them and the trip activates immediately.
Work from the shared workspace
Permits, warnings, participants, chat, and history — one link everyone on the load shares, forever searchable.
The request lifecycle
“Waiting on Permits” is a coordination state, not a failure state. The workspace never pretends to have data it doesn't have — the first uploaded permit is what activates the trip intelligence.
Your personal intake page
One link that turns your carriers into organized submissions.
Every broker gets an automatic public intake page — heavyhaulgbt.com/intake/your-company. A carrier opens it, uploads the rate confirmation, enters dispatcher contact info, and picks a permit path: upload existing permits from any provider, or order permits.
No account required to submit — friction kills adoption, so account creation happens naturally after the submission. Every submission becomes a pending trip under your name, and you're notified the moment it lands.
Where brokers use the link: load confirmation emails, the email signature, dispatch instructions, onboarding packets, or a text to the carrier — “upload your rate con here and the permit process starts.”
Your Company — Permit Intake
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Co-ownership, built on trust
You start the trip. The permits activate it. The carrier keeps their operation.
The broker owns the visibility layer; the dispatcher owns the operational layer. That balance is what makes carriers comfortable joining your workspace — and what keeps your relationships protected in both directions.
✓ As a broker, you can
- Create trip requests and upload rate confirmations
- Invite dispatchers — and shippers or receivers where appropriate
- View uploaded permits, routes, and trip status
- Ask AI questions about the trip and its permits
- Upload permits directly when you already have them
- Keep and search every trip in your history
✕ You never have to worry about
- Brokers do not assign or control drivers
- Brokers do not manage carrier-side operational documents
- Contact details stay inside each role's permitted circle — relationships aren't exposed
- Carrier operations stay with the carrier — visibility without interference
Your dashboard
Every load you broker, identified in seconds.
Gary, IN → Kansas City, MO
Wheel loader · 12'6" W
Request accepted · dispatcher uploading permits
Houston, TX → Chicago, IL
Excavator · 145,000 lbs
4 permits · TX, OK, MO, IL · 1 curfew warning
Filter by pending, waiting on permits, active, or history. Search by carrier, lane, commodity, or date. Completed trips never disappear — they become your permanent record.
Why brokers join
Visibility for you. Growth for your network.
Fewer calls, faster answers
Stop chasing the dispatcher for permit copies and screenshots. Open the trip, see the documents, ask the Agent.
Answer your customer immediately
When the shipper asks why the load is delayed, you see whether it’s permits, escorts, or curfews — before you call anyone.
A permanent record
Every permit conversation, document, and decision stays on the trip. Disputes and repeat lanes get easier every month.
Read more on the blog: One Trip, One Workspace — why we built HeavyHaul Agent
Give every oversize load its own workspace.
Accounts are provisioned during the pilot — join the early-access list and we'll set you up.